Staff Training
& Development
As the spa industry has grown over the past number of years so too have the expectations of the guest. They now expect a consistently high-quality experience.I believe the importance of training and development of staff is at the forefront of ensuring an optimal guest experience.
The key to any memorable spa visit is impeccable guest service combined with the highest standard of treatments. I believe every treatment should exceed the guestÂ’s expectations.
I provide training in all aspects of the spa journey, from guest comfort and care to specific treatment training and after care. The training provides a consistency in levels of service and treatment which in turn improves the reputation of the spa.
Contact me to discuss your training needs.